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Respectful Language and Terminology to use While Referring to Persons with Disabilities

In this section, we cover respectful terms to use to enable you to effectively and professionally talk with persons with disabilities without offending them, also showing respect and preserving their dignity. You will also be introduced to negative and positive terminologies aimed at shaping your interaction with persons with disabilities.

DISCLAIMER: The terminology on this platform has been derived from the UNCRPD, local disability experts, and the personal preferences of people interviewed.  It may be differ from what is commonly used or seen in other contexts, as the languages we speak shape our perceptions of self and the way we define our experiences. 

How to refer someone with a disability

Avoid using
Instead use:

Note that it is unnecessary to use softened, indirect language such as “differently abled”, “uniquely abled”, “people with different abilities”, etc. 

How to refer someone with a physical impairment

Avoid using
Instead use:

How to refer to someone with a visual impairment

Avoid using

Instead use:

This ‘person-first’ language has received wide acceptance among persons with disabilities and their representative organisations. 

There are also many local derogatory names used in communities and at schools to refer to people with visual impairments. Such names affect their self-esteem and personal motivation and should be avoided.

How to refer to someone with a hearing impairment

Avoid using

Instead use:

In some countries they prefer to be called “sign language users” – however, this is problematic in that not all sign language users are persons with hearing impairment.

There are also many local derogatory names used in communities and at schools to refer to people with hearing impairments. Such names affect their self-esteem and personal motivation and should be avoided.

How to refer someone with a speech/communication impairment

Avoid using
Instead use:

Speech impairments are often confused with, or lumped with hearing impairments. However, this is not (always) accurate. Hearing impairment may affect speech, especially if it begins before a child acquires language. One may have or develop a speech/communication impairment without having a hearing impairment.

How to refer to someone with a learning impairment

Avoid using

Instead use:

It is important to note that all of these terms do not apply to all people with learning impairments. Learning impairments are very diverse and the more specific you can be the better. *Note that even the term learning impairment is contested by some individuals and in some contexts (in favor of learning disability), alluding to the fact that the disability is caused not by their inability to learn but by unfavorable teaching methods that limit their uptake or create barriers to their learning.

How to refer someone with a psychosocial impairment

Avoid using
Instead use:

With invisible disabilities, it is important to remember not to disclose the status of an individual person unless they give you enthusiastic consent to do so.  These types of disabilities are highly stigmatised, and disclosing a person’s mental health challenges can cause significant problems.

How to refer someone with a Epilepsy

Avoid using
Instead use:

How to refer someone with a Chronic Health Condition e.g. AIDS, Cancer, Sickle Cell Anemia

Avoid using
Instead use:
Most importantly, ask someone themselves how they want to be addressed, and how they want to be supported or treated.
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